It is of course annoying if you have a complaint about our products and/or services. We would like to help you further and offer a desired solution. You can send an email to: contact@luminize.eu or fill in the contact form below.

Our employees of the complaints department will review the complaint and try to resolve the complaint to everyone’s satisfaction.

After receiving your complaint you will receive a confirmation from us.
We will answer your complaint within 14 days of receipt, if it needs more time, we will inform you.